Security awareness training aims to sensitize employees to the dangers lurking online. Notable examples include phishing emails, spam, viruses, Trojans, social engineering, and much more – the list is long. The human factor is always present in a company's security chain, often representing the weakest link and thus a gateway for attacks. Therefore, a proven method is to empower employees through training and IT security workshops.
Another of our products is Phish Threat. It allows you to check whether your employees are proficient in handling malicious emails, so-called " phishing emails ." Minimizing this vulnerability is a crucial component of your security strategy. The following customer case study demonstrates how training leads to insights and improvements.
Founded by Fritz C. Lanz, the insurance and pension company is now run by his son, Michael Lanz, representing the second generation. Around 35 employees at the headquarters in Zollikon are dedicated to ensuring that companies throughout Switzerland have optimal insurance coverage. UBV Lanz is one of the last owner-managed and completely independent insurance brokers.
With its many years of experience, independence and great responsibility, UBV Lanz develops insurance and pension solutions that exactly match the business and social needs and goals of its customers. The solutions developed by UBV Lanz should also make everyday business easier for companies.
In a first step, the Network & System Engineer from redIT, Alex Faes, carried out the security awareness training on site with the employees of UBV Lanz. Because personal contact in order to understand and respond to the direct reactions and facial expressions of the participants is particularly important to us. For this reason, the employees of UBV Lanz AG have been divided into two groups. Afterwards, various points about hacker attacks and their procedures were discussed in around half a day. As a result, a very proactive discussion emerged.
In a second step, our Phish & Threat solution was implemented. This happened as follows: A potential hacker email was sent by UBV Lanz's IT department specifically to the company's employees. There were various warnings in the email for employees to recognize, e.g. b.
Employees who had fallen into the trap and clicked on the link were then invited directly to an online training course lasting around 5-10 minutes.
With our security awareness training, we supported our customer, UBV Lanz, in keeping the human risk factor as small as possible. Finally, the employees were trained on current IT security trends so that they do not become targets of cybercriminals! Our solution is therefore aimed at all security-conscious companies that want to minimize the “employee” risk factor through training.
Phishing Awareness Training (Phish & Threat) was developed by our security specialists to put SMEs through their paces in the area of IT security. You can also test your employees through targeted campaigns to identify any weak points or gateways.
Days later, the employees of UBV Lanz were still discussing intensively the size of the attack potential of hackers and their approach. The participants also benefited in private matters, reports an employee of UBV Lanz. Our Phish & Threat continues at UBV Lanz. The company wants to ensure that both its new and existing employees remain aware of how to use electronic communication and can refresh their knowledge about possible hacker attacks.
“We used simulated phishing attacks to make our employees aware of a key cyber risk. redIT gave us excellent advice right from the start and supported us in all processes. We will continue to use the Phish Threat Portal for security awareness training.”
Ulrich Fontana
Management consultant and IT services, UBV Lanz AG
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