Microsoft Teams telephony
Mobility • Productivity • Collaboration
The demand for a contemporary and future-oriented workplace in which everything is synchronously linked and always ready for use is becoming increasingly comprehensive. The essential Office 365 applications are connected by Microsoft Teams, creating the opportunity for location-independent collaboration. It is now possible to use Teams Telephony as a virtual telephone system.
Microsoft Teams telephony
As part of Microsoft Teams, Microsoft now offers Teams telephony as a successor solution to Skype for Business. Whether with other employees or external contacts, it is possible to make phone calls using the desktop or mobile app thanks to the cloud connection to the Microsoft 365 Cloud. Teams telephony already offers familiar functions from the physical telephone system and is also supplemented by various new and constantly expanding functions.
Remote working
24/7: Time- and location-independent telephony possible using a desktop or mobile app
Cloud-based telephony
Cloud-based technology means your number is no longer tied to a physical phone device. All calls are made via software client. This option is available for PC, Mac, iOS or Android.
Work 4.0
The demands on jobs and employers are constantly changing. Take a step towards a digital workplace.
Integration into Microsoft Teams
Microsoft Teams creates a central location for teamwork in Office 365. Telephony is now also being integrated into this application. Data exchange, notifications, chats, video conferences and telephony can now all be handled via a central platform. When integrating Microsoft Teams, needs-based adjustment options can be made and an individual structure is therefore possible.
Virtual telephone system
The virtual telephone system, Microsoft Teams Telephony, is integrated into the Microsoft 365 Cloud and completely replaces a physical telephone system.
Microsoft Teams telephony
Thanks to the connection to the Swiss landline network, every user can link their landline number to Teams using direct routing. This means you can make and receive your business calls in Teams, whether in the home office, in the office or on the go, but also control and store your availability.
Smooth, efficient communication
Versatility of application
Whether chat, telephony, screen sharing or shared, central data and document storage, teams support it and simplify collaboration.
Virtual telephone system
Microsoft Teams telephony completely replaces a physical telephone system.
location independence
With the app application, which can be used from anywhere, you can make calls at any time.
merger
Thanks to the possibility of combining with cloud services & IT security, telephony integrates perfectly into the existing IT infrastructure.
Microsoft Teams telephony
Our customer Muster GmbH is not satisfied with the existing telephony solution because it is sometimes prone to problems and does not offer a mobile version using an app or softphone. Since Muster GmbH already uses Microsoft 365 and works with Teams, they are considering further upgrading Teams functionality using telephony. This should help to consolidate even more activities on Teams and at the same time enable access to telephony from anywhere - via app, desktop or browser. redIT connects the customer's Teams environment to the telephone network of the desired provider such as Swisscom, Sunrise or Peoplefon. The following invoice example shows what costs the company will incur if it decides to use teams telephony:
Price example
| Quantity | Compaction | Description | Monthly charges | one-off costs | Total | |
| 10 | License (NCE J/M) | Microsoft 365 Business Standard | CHF 12.30 | - | CHF 123.00 | |
| 10 | License (NCE J/M) | Microsoft Phone System Standard | CHF 7.90 | - | CHF 79.00 | |
| 1 | flat rate | Connection to peoplefone | - | CHF 50.00 | CHF 50.00 | |
| 4 | flat rate | Voice channels | CHF 5.00 | - | CHF 20.00 | |
| 7 | Service hours | •Basic setup teams
•Contract clarifications •Definition of number distribution •Direct routing config, testing, etc.* |
CHF 195.00 | CHF 1’365.00 | ||
| Total 1st month | CHF 1’637.00 | |||||
| Monthly charges** | CHF 222.00 | |||||
| *Rebuild without porting existing customer numbers | Per user | CHF 22.20 | ||||
| **excluding external call costs | ||||||
The 5 most important questions and answers about Microsoft Teams telephony
functionalities
Bring
user interface
Old telephone system
Benefits
- What's the matter
-
Microsoft Teams telephony
As part of Microsoft Teams, Microsoft now offers Teams telephony as a successor solution to Skype for Business. Whether with other employees or external contacts, it is possible to make phone calls using the desktop or mobile app thanks to the cloud connection to the Microsoft 365 Cloud. Teams telephony already offers familiar functions from the physical telephone system and is also supplemented by various new and constantly expanding functions.
Remote working
24/7: Time- and location-independent telephony possible using a desktop or mobile app
Cloud-based telephony
Cloud-based technology means your number is no longer tied to a physical phone device. All calls are made via software client. This option is available for PC, Mac, iOS or Android.
Work 4.0
The demands on jobs and employers are constantly changing. Take a step towards a digital workplace.
Integration into Microsoft Teams
Microsoft Teams creates a central location for teamwork in Office 365. Telephony is now also being integrated into this application. Data exchange, notifications, chats, video conferences and telephony can now all be handled via a central platform. When integrating Microsoft Teams, needs-based adjustment options can be made and an individual structure is therefore possible.
Virtual telephone system
The virtual telephone system, Microsoft Teams Telephony, is integrated into the Microsoft 365 Cloud and completely replaces a physical telephone system.
- For who
-
Microsoft Teams telephony
Thanks to the connection to the Swiss landline network, every user can link their landline number to Teams using direct routing. This means you can make and receive your business calls in Teams, whether in the home office, in the office or on the go, but also control and store your availability.
- Your benefits
-
Smooth, efficient communication
Versatility of application
Whether chat, telephony, screen sharing or shared, central data and document storage, teams support it and simplify collaboration.
Virtual telephone system
Microsoft Teams telephony completely replaces a physical telephone system.
location independence
With the app application, which can be used from anywhere, you can make calls at any time.
merger
Thanks to the possibility of combining with cloud services & IT security, telephony integrates perfectly into the existing IT infrastructure.
- Price example
-
Microsoft Teams telephony
Our customer Muster GmbH is not satisfied with the existing telephony solution because it is sometimes prone to problems and does not offer a mobile version using an app or softphone. Since Muster GmbH already uses Microsoft 365 and works with Teams, they are considering further upgrading Teams functionality using telephony. This should help to consolidate even more activities on Teams and at the same time enable access to telephony from anywhere - via app, desktop or browser. redIT connects the customer's Teams environment to the telephone network of the desired provider such as Swisscom, Sunrise or Peoplefon. The following invoice example shows what costs the company will incur if it decides to use teams telephony:
Price example
Quantity Compaction Description Monthly charges one-off costs Total 10 License (NCE J/M) Microsoft 365 Business Standard CHF 12.30 - CHF 123.00 10 License (NCE J/M) Microsoft Phone System Standard CHF 7.90 - CHF 79.00 1 flat rate Connection to peoplefone - CHF 50.00 CHF 50.00 4 flat rate Voice channels CHF 5.00 - CHF 20.00 7 Service hours •Basic setup teams •Contract clarifications
•Definition of number distribution
•Direct routing config, testing, etc.*
CHF 195.00 CHF 1’365.00 Total 1st month CHF 1’637.00 Monthly charges** CHF 222.00 *Rebuild without porting existing customer numbers Per user CHF 22.20 **excluding external call costs - Contact Person
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- Blog
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The 5 most important questions and answers about Microsoft Teams telephony
functionalities
Bring
user interface
Old telephone system
Benefits