MIS – Management information system: Decide faster and better
"You can't manage and improve what you don't measure". This “old Gesbusiness wisdom» effect in the age of digitalization, in which data is a critical corporate asset have even become more important. The implementation of a new management information system, MIS, was therefore one of the first projects Initiative «Digitalization at redIT».
As with many SMEs Auch our management information system (MIS) on a series of Excel reportsthat have grown over time and the cost of maintenance increased steadily. With the merger of the three business units in July 2020 and the increased requirements from the individual digitalization projects, the management has decided on a new MIS introduce.
Das projectteam - the end representatives from Finance and business areas – started with the Maturity analysis (Area of action: Cloud & Data) , and aa catalog of requirements. Categorized We summarize the requirements in a matrix according to the dimensions of business perspective (customers, day-to-day business, finances) and access level (management, employees, customers)..
The Have a maturity analysis and a requirements matrix proved to be very helpful because thereby the gall of them Team a unified understanding of the informationchanges developed. As a business market (BI) Platform We selected Microsoft Power BI because It became clear very quickly that Power BI not only covered all of our requirements, but also the development through the «low-code, No.-code» approach (>400 data Connectors, ready-made visuals, AI-supported programming, etc.) accelerated enormously. More Selection kThe criteria were ease of use, cloud-based distribution, granularity Security and Access concept and easy use on mobile devices.
Through the agile approach in the project The management team and a select group of employees were able toWhy test the first version of the MIS just 4 weeks after the starting signal. With continuous feedback from test users, we released the first productive version in September 2020successful introduced and the experiences and and the feedback waren very positive. The new MIS also helped us to better cope with the Corona-related restrictions somites all employeesnd in the home office always up to datesten status.
Below are the 5 main Bring ours new MIS:
1. “A truth through the MIS”
Gone are the days when there was more discussion about who had the “right” data, than about the data itself. With the new MIS we have a common view of the data as all users have the same standardized, Cloud-based reports. Employees’ “personal” Excel reports are a thing of the past.
2. Highly current and forward-looking
All reports are automatically updated centrally via the Power BI service at predefined times. This means our employees always have access to the latest information, most importantly for the customer interaction is important. So can Management recognizes trends early and intervenes promptly. Acting instead of reacting is no longer a slogan.
3. Self-service MIS
One of the great strengths of Power BI is visualization and interaction. Because Power BI has the same user interface as Microsoft Office, No extensive training was necessary and employees can carry out ad-hoc analyzes without programming through queries and filters. Intuitive and visual work replaces long searches in data tables.
4. Kontext
An important requirement was that employees not only have access to the central reports, but also be able to use the reporting in the respective work context. Power BI offers various options for embedding reports in other applications. For example, salespeople can access daily customer-specific sales reports, delivery statuses or customer service inquiries in real time directly in the CRM system. A 360 degree customer view is no longer just a dream of the future, but has become reality.
5. secure, Level-appropriate access
Power BI is a Microsoft cloud service and thus benefits from the comprehensive security concept and ensures secure access to data from all devices from every location. About the "row-level» access management ensures level-appropriate access to the data. The data and reports are used via the cloud-Portal, so no data or reports are sent via e-mail distributed, which significantly increases security. Access data anytime, anywhere and from any device today reality at redIT.
In addition to the qualitative advantages, we were able to reduce the effort required to create and update reports by over 70%.
The new MIS is an important pillar of our digitalization strategy and a «Enablers» for other digitalization projects such as digital marketing, business process automation or nyour customer services. We are constantly developing the MIS and our employees and our customers are important sources of ideas and input. As with the other digitization projects, we have a rolling 90-Days development plan established so that we can implement the new requirements promptly.
Organize Do you also want to build a new MIS? Contact us – we will be happy to advise and support you.