Microsoft Teams calling
Mobility • Productivity • Collaboration
The demand for a contemporary and future-oriented workplace, in which everything is synchronously linked and always ready for use, is becoming more and more comprehensive. The essential applications of Office 365 are connected by Microsoft Teams and thus create the possibility for location-independent collaboration. It is now possible to use Microsoft Teams as a virtual calling system.
Microsoft Teams calling
As part of Microsoft Teams, Microsoft now offers Teams calling, as a successor solution to Skype for Business. Whether with other employees or external contacts, there is the possibility to make calls with the desktop or mobile app, thanks to the cloud connection to the Microsoft 365 Cloud. Teams calling already offers familiar functions from the physical telephone system and is also supplemented by various new and constantly expanded functions.
Remote working
24/7: Time and location-independent telephony possible via desktop or mobile app
Cloud based calling
With cloud-based technology, your number is no longer tied to a physical phone device. All calls are made via software client. This option is available for PC, Mac, iOS or Android.
Work 4.0
The requirements for workplaces and employers are changing continuously. Take a step towards the digital workplace.
Integration with Microsoft Teams
Microsoft Teams creates a central place for teamwork in Office 365. Now telephony is also integrated into this application. Data exchange, notifications, chats, video conferences and calling can now all be handled via a central platform. With the integration of Microsoft Teams, customization options can be made according to needs and, accordingly, an individual setup is possible.
Virtual telephone system
The Virtual PBX, Microsoft Teams calling, is integrated on the Microsoft 365 Cloud and completely replaces a physical PBX.
Microsoft Teams calling
Through the connection to the Swiss fixed network, every user can link his fixed network number with Teams using Direct Routing. This allows you to make and receive your business calls in Teams, whether at home, in the office or on the road, but also to control and store your availability.
Fluid, efficient communication
Application versatility
Whether chat, telephony, screen sharing, or even a shared, centralized data and document repository is supported by Teams and simplifies collaboration.
Virtual PBX
Microsoft Teams calling completely replaces a physical phone system.
Location independence
With the app application that can be used from anywhere, there is the possibility to make calls at any time.
Merging
With the ability to combine with cloud services & IT security, calling integrates excellently with the existing IT infrastructure.
Microsoft Teams calling
Our customer Muster GmbH is not satisfied with the existing telephony solution, as it is partly prone to problems and does not offer a mobile version via app or softphone. Since Muster GmbH already uses Microsoft 365 and works with Teams, they are considering upgrading Teams further using telephony functionalities. This should help consolidate even more activities onto Teams while allowing access to telephony from anywhere – via app, desktop or browser. redIT connects the customer’s Teams environment to the telephone network of the desired provider, such as Swisscom, Sunrise or Peoplefon. The following billing example shows what costs the company will incur if it opts for Teams calling:
Price example
| Quantity | Art | Description | Monthly costs | One-time costs | Total | |
| 10 | License | Microsoft 365 Business Standard | CHF 12.00 | – | CHF 120.00 | |
| 10 | License | Microsoft Business Voice | CHF 11.50 | – | CHF 115.00 | |
| 1 | Flat rate | Connection to peoplefone | – | CHF 50.00 | CHF 50.00 | |
| 4 | Flat rate | Voice channels | CHF 5.00 | – | CHF 20.00 | |
| 7 | Service hours | •Basic Setup Teams •Contract clarifications •Definition number distribution •Directrouting config, testing, etc.* | CHF 195.00 | CHF 1’365.00 | ||
| Total 1. month | CHF 1’670.00 | |||||
| monthly costs** | CHF 255.00 | |||||
| *New setup without porting existing customer numbers | per user | CHF 25.50 | ||||
| **exclusive external call costs | ||||||
The 5 most important questions and answers about Microsoft Teams calling
Functionalities
Benefit
User interface
Old telephone system
Benefits
- What is it about
Microsoft Teams calling
As part of Microsoft Teams, Microsoft now offers Teams calling, as a successor solution to Skype for Business. Whether with other employees or external contacts, there is the possibility to make calls with the desktop or mobile app, thanks to the cloud connection to the Microsoft 365 Cloud. Teams calling already offers familiar functions from the physical telephone system and is also supplemented by various new and constantly expanded functions.
Remote working
24/7: Time and location-independent telephony possible via desktop or mobile app
Cloud based calling
With cloud-based technology, your number is no longer tied to a physical phone device. All calls are made via software client. This option is available for PC, Mac, iOS or Android.
Work 4.0
The requirements for workplaces and employers are changing continuously. Take a step towards the digital workplace.
Integration with Microsoft Teams
Microsoft Teams creates a central place for teamwork in Office 365. Now telephony is also integrated into this application. Data exchange, notifications, chats, video conferences and calling can now all be handled via a central platform. With the integration of Microsoft Teams, customization options can be made according to needs and, accordingly, an individual setup is possible.
Virtual telephone system
The Virtual PBX, Microsoft Teams calling, is integrated on the Microsoft 365 Cloud and completely replaces a physical PBX.
- For whom
Microsoft Teams calling
Through the connection to the Swiss fixed network, every user can link his fixed network number with Teams using Direct Routing. This allows you to make and receive your business calls in Teams, whether at home, in the office or on the road, but also to control and store your availability.
- Your benefits
Fluid, efficient communication
Application versatility
Whether chat, telephony, screen sharing, or even a shared, centralized data and document repository is supported by Teams and simplifies collaboration.
Virtual PBX
Microsoft Teams calling completely replaces a physical phone system.
Location independence
With the app application that can be used from anywhere, there is the possibility to make calls at any time.
Merging
With the ability to combine with cloud services & IT security, calling integrates excellently with the existing IT infrastructure.
- Price example
Microsoft Teams calling
Our customer Muster GmbH is not satisfied with the existing telephony solution, as it is partly prone to problems and does not offer a mobile version via app or softphone. Since Muster GmbH already uses Microsoft 365 and works with Teams, they are considering upgrading Teams further using telephony functionalities. This should help consolidate even more activities onto Teams while allowing access to telephony from anywhere – via app, desktop or browser. redIT connects the customer’s Teams environment to the telephone network of the desired provider, such as Swisscom, Sunrise or Peoplefon. The following billing example shows what costs the company will incur if it opts for Teams calling:
Price example
Quantity
Art Description Monthly costs
One-time costs Total 10 License Microsoft 365 Business Standard CHF 12.00 – CHF 120.00 10 License Microsoft Business Voice CHF 11.50 – CHF 115.00 1 Flat rate Connection to peoplefone – CHF 50.00 CHF 50.00 4 Flat rate Voice channels CHF 5.00 – CHF 20.00 7 Service hours •Basic Setup Teams •Contract clarifications
•Definition number distribution
•Directrouting config, testing, etc.*
CHF 195.00 CHF 1’365.00 Total 1. month CHF 1’670.00 monthly costs** CHF 255.00 *New setup without porting existing customer numbers per user CHF 25.50 **exclusive external call costs - Your contact
- Blog post
The 5 most important questions and answers about Microsoft Teams calling
Functionalities
Benefit
User interface
Old telephone system
Benefits