Office 365 and Microsoft Teams ensure mobility without limits

Work efficiently with Office 365 and Microsoft Teams

The specialists at H Focus AG advise hospitals, clinics and homes throughout Switzerland. Having access to data and systems at any time and from anywhere is crucial. Thanks to Office 365 and Microsoft teams, collaboration has been simplified and efficient work on the move has been made possible. The challenge of the not fully cloud-enabled business software Vertec could be solved with the redCLOUD Connector.

H Services AG - Mobil und sicher mit Office 365

Secure access to sensitive company data at all times

H Focus AG in Baar is a service provider for organizations in the healthcare sector such as hospitals, nursing homes or psychiatries. The 20-person team, including 19 consultants, serves customers throughout German-speaking Switzerland. The specialists analyze and optimize processes, develop strategies or advise on difficult questions regarding tariffs. H Focus AG also offers support in the event of personnel bottlenecks in the day-to-day business of its customers and, for example, carries out invoicing. For H Focus AG, it is business-critical that its consultants can always access the latest company data when they are on the road, that sensitive data is secure and that IT can be operated efficiently and fail-safe.

H Services_Beratung

Architecture as a threat to data security

The current architecture offered great potential for danger and improvement, not only with regard to data security and integrity.

Vertec is the name of the business software used by H Focus AG for time recording and cost allocation. Until now, it has been operated in the Infrastructure as a Service model on an application server in an external data center – together with the entire file storage and mail server. Employees accessed these services via an encrypted VPN connection and either used them via a terminal server (remote desktop) or stored the files locally on their devices. The team regularly struggled with connectivity: the connection was not sufficiently fast and not stable.

IT Sicherheit, IT Infrastruktur

Highly available, mobile and secure at lower costs

For the managing directors Leo Boos and Ralph Sattler it was time for action. “We had heard about the possibilities of Office 365 and wanted an IT partner who could master these technologies and offer us an innovative solution,” says Sattler.

H Services placed clear requirements on the new solution:

  • Enabling productivity on the move
  • Ensure availability and security
  • Decrease costs

By discontinuing the hosting in the external data center, savings were achieved and the dependence on the provider was reduced. However, this scenario left one question unanswered: where and how is the Vertec business software operated?

H Services AG arbeitet mit Office 365 und Microsoft Teams

Innovative and custom-made solution

With Office 365, H Focus AG took a big step towards a modern workplace and was able to benefit from several improvements. Thanks to SharePoint online, the consultants now always have access to the latest data when they are on the road and can edit them with familiar applications such as Word, Excel and PowerPoint.

Instead of WhatsApp, employees now use the chat function included in Microsoft Teams. They use it to form chat groups, exchange information and share files directly from the file repository.

In addition, the connections could be newly set up and the connectivity problems could thus be solved. The redCLOUD Connector was developed precisely for the frequently occurring cases of “non-cloud-enabled legacy applications” such as the Vertec business software. The compact and quiet microserver is located at the Baar headquarters, is managed by redIT in a rental model and is provided by Vertec. Thanks to the specially set up gateway, mobile access to the business software is still guaranteed for the consultants.

A big step into the future

The new setup is tailor-made for the requirements of H Focus AG: “Thanks to Office 365, we have made a big step forward in mobility” says Ralph Sattler, summing up. At the same time, the goal of reducing costs was also achieved. He is particularly satisfied with the implementation of the project: “Everything went smoothly. The project manager of redIT really did a great job”. redIT and H Focus are already working on a new project in the area of Business Intelligence.

Digitaler Arbeitsplatz, redIT-Performance Erfolg
Client

Secure access to sensitive company data at all times

H Focus AG in Baar is a service provider for organizations in the healthcare sector such as hospitals, nursing homes or psychiatries. The 20-person team, including 19 consultants, serves customers throughout German-speaking Switzerland. The specialists analyze and optimize processes, develop strategies or advise on difficult questions regarding tariffs. H Focus AG also offers support in the event of personnel bottlenecks in the day-to-day business of its customers and, for example, carries out invoicing. For H Focus AG, it is business-critical that its consultants can always access the latest company data when they are on the road, that sensitive data is secure and that IT can be operated efficiently and fail-safe.

H Services_Beratung
Initial situation

Architecture as a threat to data security

The current architecture offered great potential for danger and improvement, not only with regard to data security and integrity.

Vertec is the name of the business software used by H Focus AG for time recording and cost allocation. Until now, it has been operated in the Infrastructure as a Service model on an application server in an external data center – together with the entire file storage and mail server. Employees accessed these services via an encrypted VPN connection and either used them via a terminal server (remote desktop) or stored the files locally on their devices. The team regularly struggled with connectivity: the connection was not sufficiently fast and not stable.

IT Sicherheit, IT Infrastruktur
Challenges

Highly available, mobile and secure at lower costs

For the managing directors Leo Boos and Ralph Sattler it was time for action. “We had heard about the possibilities of Office 365 and wanted an IT partner who could master these technologies and offer us an innovative solution,” says Sattler.

H Services placed clear requirements on the new solution:

  • Enabling productivity on the move
  • Ensure availability and security
  • Decrease costs

By discontinuing the hosting in the external data center, savings were achieved and the dependence on the provider was reduced. However, this scenario left one question unanswered: where and how is the Vertec business software operated?

H Services AG arbeitet mit Office 365 und Microsoft Teams
Solution

Innovative and custom-made solution

With Office 365, H Focus AG took a big step towards a modern workplace and was able to benefit from several improvements. Thanks to SharePoint online, the consultants now always have access to the latest data when they are on the road and can edit them with familiar applications such as Word, Excel and PowerPoint.

Instead of WhatsApp, employees now use the chat function included in Microsoft Teams. They use it to form chat groups, exchange information and share files directly from the file repository.

In addition, the connections could be newly set up and the connectivity problems could thus be solved. The redCLOUD Connector was developed precisely for the frequently occurring cases of “non-cloud-enabled legacy applications” such as the Vertec business software. The compact and quiet microserver is located at the Baar headquarters, is managed by redIT in a rental model and is provided by Vertec. Thanks to the specially set up gateway, mobile access to the business software is still guaranteed for the consultants.

Conclusion

A big step into the future

The new setup is tailor-made for the requirements of H Focus AG: “Thanks to Office 365, we have made a big step forward in mobility” says Ralph Sattler, summing up. At the same time, the goal of reducing costs was also achieved. He is particularly satisfied with the implementation of the project: “Everything went smoothly. The project manager of redIT really did a great job”. redIT and H Focus are already working on a new project in the area of Business Intelligence.

Digitaler Arbeitsplatz, redIT-Performance Erfolg
redIT_Testimonial_Ralph Sattler

«Everything was implemented problem-free. The project manager from redIT really did a great job.»

Ralph Sattler

Partner, H Focus AG

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